Terms of Service

1. COMPANY INFORMATION

Company: Property Junk LLC (DBA Property Junk)

Website: propertyjunk.com

Florida Business License: [Pending]

Address: 10000 Southwest 52nd Avenue, Gainesville, FL 32608

Phone: 352-679-9175

Email: info@propertyjunk.com

Services: Residential and commercial junk removal, furniture removal, appliance disposal, construction debris hauling, yard waste removal, and related waste management services throughout Florida.

2. WEBSITE TERMS OF USE

2.1 Acceptance of Terms

By accessing propertyjunk.com, using our online booking system, or engaging our services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please exit our website immediately.

2.2 Website License

Property Junk grants you a limited, non-exclusive, non-transferable license to use our website for personal or business purposes related to our junk removal services. You may not:

• Copy, modify, or distribute website content without permission
• Use automated systems to access or scrape our website
• Attempt to interfere with website security or functionality
• Post unauthorized content or malicious code

2.3 User Accounts

If you create an account on propertyjunk.com:

• You are responsible for maintaining account security
• You must provide accurate and current information
• You may not share account credentials with others
• We may suspend or terminate accounts for violations

3. FLORIDA CONSUMER PROTECTION NOTICE

You, the Customer, may cancel any service contract by notifying Property Junk in writing before midnight of the third business day after signing this agreement.

Cancellation Methods:

• Email: info@propertyjunk.com
• Certified Mail: Property Junk LLC, 10000 Southwest 52nd Avenue, Gainesville, FL 32608
• Phone: 352-679-9175 (must be followed by written confirmation)

If you cancel within 3 business days:

• Full refund within 20 days of cancellation notice
• No cancellation fees charged
• Services already performed charged at standard rates

This cancellation right applies to:

• Contracts for future/continuing services
• Services sold at your residence or non-permanent business locations
• Service contracts over $25

4. SERVICE TERMS & CONDITIONS

4.1 Services Provided

Property Junk provides junk removal and waste management services including:

• Household furniture and appliance removal
• Construction and demolition debris (non-hazardous)
• Yard waste and organic material removal
• Office cleanouts and commercial junk removal
• Electronic waste disposal (to certified facilities)

4.2 PROHIBITED ITEMS - FLORIDA LAW COMPLIANCE

4.3 Service Limitations

• Maximum single item weight: 200 pounds
• Items requiring special equipment incur additional charges
• Structural removal requires separate agreement
• Access must be clear and safe for our crew

5. PRICING & PAYMENT

5.1 Pricing Structure

• Minimum Charge: $125 per service call
• Volume-Based Pricing: Based on truck space utilized
• Weight Surcharges: Items over 100 pounds
• Special Disposal Fees: Items requiring certified disposal facilities

5.2 Florida Sales Tax Compliance

Florida sales tax will be added to all services as required by the Florida Department of Revenue.

5.3 Payment Terms

• Payment Due: Upon service completion
• Accepted Methods: Cash, check, credit card, digital payments
• Late Payment: 1.5% monthly fee on unpaid balances over 30 days

Cancellation Fees:

• 24+ hours notice: No charge
• Same-day cancellation: $50
• No-show fee: $75

6. CUSTOMER RESPONSIBILITIES

6.1 Property Access Authorization

Customer warrants:

• Legal authority to grant property access under Florida Statute § 83.53
• All tenants, lessees, and occupants have consented to our access
• Access limited to areas designated for junk removal
• Property conditions documented before service

6.2 Item Preparation

• Items must be accessible and separated from items to keep
• Customer removes personal valuables before service
• Electrical disconnection of appliances (customer responsibility)
• Clear communication of items for removal vs. items to keep

6.3 Customer Certifications

Customer certifies:

• Ownership or legal authority to dispose of all items
• No liens, mortgages, or third-party claims on items
• No hazardous materials present (see prohibited items list)
• Compliance with municipal permit requirements

7. FLORIDA ENVIRONMENTAL LIABILITY PROTECTION

7.1 Customer Environmental Certification

Customer certifies under penalty of perjury that all items contain NO hazardous materials as defined by Florida Administrative Code Chapter 62-730.

7.2 Environmental Liability Transfer

If hazardous materials are discovered during service:

• Immediate Work Stoppage for safety evaluation
• Customer Liability for all environmental assessment costs
• Customer assumes ALL liability for:
  • Florida DEP fines and penalties (up to $50,000/day)
  • Environmental cleanup and remediation costs
  • Third-party injury or property damage claims
  • Legal fees and regulatory compliance costs

7.3 Emergency Procedures

Property Junk reserves the right to evacuate premises and contact Florida DEP if hazardous materials pose immediate safety risks.

8. LIABILITY LIMITATIONS

8.1 Florida-Compliant Liability Cap

Property Junk's total liability for any claim is LIMITED to the lesser of:

• $500 per incident, OR
• The amount paid for services giving rise to the claim

8.2 Exclusions from Liability

We are NOT liable for:

• Pre-existing property conditions or damage
• Items with hidden defects or structural weakness
• Normal wear and tear from moving large items
• Damage to landscaping, driveways, or walkways from necessary equipment access
• Items accidentally removed if not properly separated
• Consequential, incidental, or punitive damages

8.3 Property Damage Claims

• Claims must be reported within 24 hours of service
• Items become Property Junk's property once loaded
• Pre-service property documentation required for claims

9. CONSTRUCTION LIEN RIGHTS (Florida Chapter 713)

9.1 Lien Rights Reserved

For construction, renovation, or improvement projects, Property Junk reserves statutory lien rights under Florida Chapter 713 for unpaid services.

9.2 Lien Procedures

• Notice to Owner may be served per Florida Statute § 713.06
• Liens may be filed against property for unpaid balances
• Payment terms: Net 30 days to avoid lien filing
• Conditional lien waiver provided within 10 days of full payment

10. MUNICIPAL PERMIT COMPLIANCE

10.1 Permit Requirements

• Customer responsible for obtaining required municipal permits
• Customer warrants all necessary approvals are in place
• Service may be suspended if permits are invalid

10.2 Violation Liability

Customer assumes liability for:

• Municipal fines or penalties for unpermitted work
• Code enforcement violations or stop-work orders
• Regulatory compliance costs or delays

11. INDEMNIFICATION

Customer agrees to INDEMNIFY AND HOLD HARMLESS Property Junk from claims arising from:

• Misrepresentation of item ownership or disposal authority
• Presence of undisclosed hazardous materials
• Property damage from customer's failure to follow instructions
• Third-party claims related to removed items
• Municipal permit violations or regulatory non-compliance
• Worker misclassification claims involving customer control over our workers

12. FLORIDA DECEPTIVE TRADE PRACTICES COMPLIANCE (FDUTPA)

12.1 Truth in Advertising

Property Junk warrants that all service descriptions, pricing, and capabilities are accurate and complete as of booking date.

12.2 Pricing Transparency

• Written estimates are binding unless customer changes scope
• Additional charges require customer consent
• All fees, taxes, and surcharges disclosed upfront
• No hidden costs or bait-and-switch pricing

12.3 Customer Acknowledgment

By booking services, customer acknowledges receiving complete information about services, pricing, limitations, and rights under Florida law.

13. DISPUTE RESOLUTION - FLORIDA ARBITRATION COMPLIANCE

13.1 Mandatory Arbitration

All disputes SHALL BE RESOLVED through binding arbitration under Florida Arbitration Code (Chapter 682).

13.2 Non-Waivable Rights (Florida Statute § 682)

• Right to legal representation
• Neutral arbitrator disclosure requirements
• Florida court jurisdiction for enforcement
• Subpoena and discovery powers
• Provisional remedy availability

13.3 Arbitration Process

• Location: Alachua County, Florida
• Rules: American Arbitration Association Commercial Rules
• Arbitrator: Single neutral arbitrator
• Attorney Fees: Prevailing party entitled to reasonable fees (capped at $10,000)

13.4 Class Action Waiver

Customer waives right to participate in class action lawsuits against Property Junk.

13.5 Claims Limitation

All claims must be filed within ONE YEAR of service completion.

14. ELECTRONIC SIGNATURE COMPLIANCE (Florida UETA)

14.1 Electronic Transaction Consent

By clicking "Accept," "Agree," or similar buttons, customer:

• Demonstrates clear intent to be legally bound
• Consents to conducting transactions electronically
• Acknowledges electronic signature validity under Florida UETA

14.2 Security & Records

Property Junk maintains electronic records including timestamps, IP addresses, and authentication measures per Florida record retention requirements.

15. PRIVACY & DATA PROTECTION

15.1 Information Collection

We collect contact information, service addresses, payment data, and website usage information necessary for service delivery and business operations.

15.2 Information Use

• Service scheduling and billing
• Customer communication and support
• Marketing communications (opt-out available)
• Legal compliance and record-keeping
• Website analytics and improvement

15.3 Information Sharing

We do not sell personal information. We may share data with:

• Service providers and subcontractors for service delivery
• Payment processors for transaction processing
• Legal authorities when required by law
• Business successors in case of merger or acquisition

15.4 Data Security

We maintain reasonable security measures but cannot guarantee absolute security of transmitted data. Customers transmit information at their own risk.

16. INTELLECTUAL PROPERTY

16.1 Website Content

All content on propertyjunk.com, including text, graphics, logos, images, and software, is the property of Property Junk or our licensors and is protected by copyright and trademark laws.

16.2 Trademark Rights

"Property Junk" and our logos are trademarks of Property Junk, LLC. Unauthorized use is prohibited.

16.3 User Content

Any content you submit (reviews, comments, photos) grants us a non-exclusive, royalty-free license to use for business purposes.

17. FLORIDA INSURANCE & LICENSING COMPLIANCE

17.1 Required Licenses

Property Junk maintains all required Florida licenses:

• Florida Department of Business & Professional Regulation licenses
• Local business licenses as required by municipalities
• Sales tax permit (Florida Department of Revenue)

17.2 Insurance Coverage

We maintain insurance as required by Florida law:

• General liability insurance ($1,000,000 minimum)
• Commercial vehicle insurance
• Workers' compensation (if applicable)
• Certificate of insurance available upon request

18. SUBCONTRACTOR RELATIONSHIP CLARIFICATION

18.1 Independent Contractor Status

Any subcontractors used by Property Junk are independent contractors, not employees of customer.

18.2 No Joint Employer Relationship

Customer disclaims joint employer relationship with Property Junk's workers or subcontractors and may not exercise day-to-day control over our workers.

19. FORCE MAJEURE

Property Junk is not liable for delays or cancellations due to:

• Weather conditions affecting safe operation
• Equipment breakdowns or mechanical failures
• Traffic, road conditions, or infrastructure issues
• Government restrictions, regulations, or emergency orders
• Acts of God, natural disasters, or circumstances beyond our control

20. MODIFICATION & ASSIGNMENT

20.1 Terms Modification

Property Junk may modify these Terms with 30 days notice posted on propertyjunk.com. Continued use constitutes acceptance of modified terms.

20.2 Assignment Rights

Customer may not assign this agreement. Property Junk may assign to affiliates, successors, or business purchasers.

21. SEVERABILITY & GOVERNING LAW

21.1 Severability

If any provision is unenforceable, remaining provisions remain in full effect. Invalid provisions will be replaced with similar enforceable terms.

21.2 Governing Law

This agreement is governed by Florida state law. Court proceedings, if necessary, shall be in Alachua County, Florida.

21.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between parties, superseding all prior understandings.

22. ACCESSIBILITY & ACCOMMODATION

If any portion of propertyjunk.com is inaccessible due to disability, please contact us at 352-679-9175 for assistance. We are committed to providing equal access to our services.

23. CONSUMER COMPLAINT RESOURCES

23.1 Florida Consumer Protection Agencies

• Florida Department of Agriculture & Consumer Services: 1-800-HELP-FLA (435-7352)
• Florida Attorney General's Office: 1-866-9-NO-SCAM (966-7226)
• Online Complaints: myfloridalegal.com or fdacs.gov

23.2 Federal Resources

• Federal Trade Commission: consumer.ftc.gov/feature/file-consumer-complaint-ftc
• Better Business Bureau: bbb.org

24. CONTACT INFORMATION

24.1 Customer Service

Property Junk LLC (DBA Property Junk)
Address: 10000 Southwest 52nd Avenue, Gainesville, FL 32608
Phone: 352-679-9175
Email: info@propertyjunk.com
Website: propertyjunk.com

24.2 Legal Notices

All legal notices must be sent to:
Property Junk LLC
10000 Southwest 52nd Avenue
Gainesville, FL 32608

25. CUSTOMER ACKNOWLEDGMENT & AGREEMENT

Electronic Signature Acknowledgment:
Customer's electronic acceptance constitutes a legally binding signature under Florida UETA.